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IT Service Management

Geared to your success


Persisting in global competition? Impossible without cutting-edge IT. Managing economic, logistics-related, and technical operational processes in a company as well as internet connectivity are imperative nowadays. By means of optimized IT service management, we do our bit in increasing the added value of your IT for your company. 

Team ASTRUM IT_Service Management

Added impetus to your business strategy

We have tried-and-true methods, but we do not use them rigidly. Instead we consistently adapt your IT to your business strategy. We enhance cost efficiency and productivity, manage chances and risks in a targeted manner, and determine a secure information basis for far-reaching investment decisions in the field of IT.

Our team will support your development in many ways:

  • Analysis and enhancement of IT processes

  • Technical consulting

  • Data privacy

  • Support in introducing new systems. Here, we will offer you assistance – from the preparation of functional specifications through the selection of providers to product introduction and user training. Professional documentation and traceability are a matter of course to us.

We offer you advice in a fair and responsible manner


You will receive valid concepts from us. Our work is based on years of hands-on experience.


We consider the problems to be solved from an objective, external perspective. In doing so, we offer manufacturer-independent consulting.


The solutions we suggest are economically appropriate. They are oriented toward your actual requirements.


We are never satisfied with short-term success. The solutions you will get are meant for long-term benefit.


We see ourselves not as a mere service provider, but also a coach who conveys know-how and identifies with your objectives.